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Last Updated: December 5, 2025

1. Introduction

HairCoSys Ltd. respects your privacy. This policy applies to all data collected through our websites, the Bloomtastic App, and other HairCoSys products.

2. Data We Collect

• Account Data: Name, email, phone number, and business details.
• Analysis Data: Photographs of hair/scalp, self-reported hair concerns, and scan results.
• Usage Data: How you interact with our apps (logs, device info).

3. How We Use Your Data

• To provide the Services (e.g., generating the hair analysis report).
• To manage your subscription and customer support.
• AI Improvement: We may use anonymized and de-identified images and data to train and improve our Artificial Intelligence models. This data cannot be traced back to a specific individual.

4. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers (e.g., cloud hosting like AWS/Google Cloud).
• Legal authorities, if required by law.

5. Your Rights

Under applicable laws (such as the Hong Kong PDPO), you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account.

To exercise these rights, contact: privacy@haircosys.com.

6. Data Security

We implement industry-standard encryption and security measures to protect your data. However, no internet transmission is 100% secure.