Privacy Policy

Last Updated: January 21, 2026

Introduction

HairCoSys Ltd. respects your privacy. This policy applies to all data collected through our websites, the Bloomtastic App, and other HairCoSys products.

Data We Collect

• Account Data: Name, email, phone number, and business details.
• Analysis Data: Photographs of hair/scalp, self-reported hair concerns, and scan results.
• Usage Data: How you interact with our apps (logs, device info).

How We Use Your Data

• To provide the Services (e.g., generating the hair analysis report).
• To manage your subscription and customer support.
• AI Improvement: We may use anonymized and de-identified images and data to train and improve our Artificial Intelligence models. This data cannot be traced back to a specific individual.

Data Sharing

We do not sell your personal data. We may share data with:

• Service providers (e.g., cloud hosting like AWS/Google Cloud).
• Legal authorities, if required by law.

Your Rights

Under applicable laws (such as the Hong Kong PDPO), you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account.

To exercise these rights, contact: privacy@haircosys.com.

Data Security

We implement industry-standard encryption and security measures to protect your data. However, no internet transmission is 100% secure.

Account Deletion and Data Retention

Users of Bloomtastic AI have the right to request the deletion of their account and associated data at any time.

How to request deletion: Please send an email to privacy@haircosys.com with the subject line “Account Deletion Request” and provide your registered account name or email address.

Data to be deleted: Upon receiving your request, we will delete your personal profile information, analysis history, and photos within 7 business days. We may retain certain data for a limited period only if required by law or for legitimate security purposes.